bb45's Privacy Policy
Your personal information is a trust held by us. bb45 keeps every piece of your data secure through SSL encryption and strict security measures.
Last Updated: 2026. This policy may change from time to time. When changes are made, the new date will be noted on this page.
bb45 places the highest importance on the privacy of players in Bangladesh. When you use our platform, you provide us with certain personal information. This privacy policy explains how we collect that information, the purposes for which we use it, when we may share it with third parties, and what measures we take to protect your information.
Please read this page carefully. Continuing to use the platform will be taken as your acceptance of the terms of this policy. If you have any questions, please contact our support team.
What Information We Collect
When creating an account and using services at bb45, we may collect the following types of information:
1.1 Information You Provide Directly
- Name, date of birth, and nationality
- Mobile number and email address
- Payment-related information (such as bKash, Nagad, Rocket, Upay, or bank account numbers)
- Documents provided for identity verification (such as a copy of a national ID card or passport)
- Your chosen username and password
1.2 Automatically Collected Information
- IP address and device information (operating system, browser version)
- Log data on which pages you visited on the site and how long you stayed
- Data collected through cookies and similar tracking technologies
- Transaction history and records of gaming activity
1.3 Information Received from Third Parties
In certain cases, for the purpose of identity verification or fraud prevention, we may receive information from third-party services. These third parties follow their own privacy policies and share only the necessary information.
How We Use Information
bb45 uses the collected information for the following legitimate purposes:
2.1 Account Management & Service Delivery
We use this information to create and manage your account, process deposits and withdrawals, and provide a personalised experience based on your preferences and history.
2.2 Identity Verification & Security
Identity-related information is essential to confirm your age (21+), prevent fraud and money laundering, and ensure the overall security of the platform.
2.3 Customer Support
When you seek assistance through our live chat or email, we can use your account information to provide fast and effective solutions. Our support team is available 24/7 in both Bengali and English.
2.4 Technical Improvement
We may analyse anonymous or aggregated data to analyse platform performance, identify technical issues, and improve the user experience.
2.5 Communication & Notifications
We may contact you regarding important matters relating to your account (security alerts, transaction confirmations, policy changes). If you do not want promotional communications, you can opt out at any time.
Sharing Information with Third Parties
bb45 does not sell your personal information. However, information may be shared in certain specific situations:
3.1 Payment Processing
To process your deposits and withdrawals, we share necessary information with bKash, Nagad, Rocket, Upay, and bank transfer payment services. These services maintain their own security standards.
3.2 Technology & Software Partners
Our gaming software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others) process certain transaction-related information to operate their games. Only the information essential for service operation is shared with these partners.
3.3 Legal Obligations
If disclosure of information is required by law, a court order, or the direction of a competent authority, bb45 will comply with that obligation. In such cases, the minimum amount of information necessary will be disclosed.
3.4 Business Transfers
In the event of a future merger, acquisition, or business transfer, user information may be transferred. We will notify you appropriately before any such event.
Cookies & Tracking Technologies
bb45 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.
4.1 Essential Cookies
Without these, basic site functionality (maintaining login sessions, security tokens) is not possible. These cookies cannot be opted out of as they are an integral part of the service.
4.2 Functional Cookies
These cookies are used to remember your language preferences, game settings, and other customisations.
4.3 Analytics Cookies
We collect anonymous statistics to understand which parts of the site are used most. This information is not linked to any individual.
4.4 Cookie Controls
You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some features of the site to stop working.
Data Security Measures
bb45 maintains industry-standard best security practices to protect your information:
- SSL / TLS Encryption: All data exchanged between your browser and our servers takes place over encrypted channels, making it impossible for third parties to read.
- Encrypted Database: Stored personal information remains in an encrypted state, so even if unauthorised access to the server occurs, the data cannot be read.
- Two-Factor Authentication: An additional layer of security can be added to your account login.
- Access Controls: Only authorised and responsible staff can access your information, and they are bound by confidentiality agreements.
- Regular Security Audits: Our systems are regularly reviewed and tested by cybersecurity specialists.
Please keep in mind that no one can guarantee 100% security on the internet. You can also help protect your account by keeping your password private and not logging in from unfamiliar devices.
Data Retention Period
bb45 retains your information only for as long as necessary. The following policy applies:
- Active Accounts: All necessary information will be retained for as long as your account remains active.
- Closed Accounts: After an account is closed, information may be kept for a specified period to meet legal and regulatory requirements.
- Transaction Records: Records of financial transactions are retained for the long term as required by law.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies have a set expiry and are automatically deleted when that period ends.
At the end of the retention period, information is securely deleted or anonymised so that it can no longer be linked to your identity in any way.
Your Rights
As an account holder at bb45, you have the following rights regarding your personal information:
7.1 Right to Access
You have the right to know what information we hold about you. Upon request through the support team, we will provide you with a summary of that information.
7.2 Right to Rectification
If any of your information is incorrect or outdated, you can request that it be corrected. This change can be made through account settings or via support.
7.3 Right to Erasure
Except where legal or regulatory obligations apply, you may request that your information be deleted by closing your account. We will fulfil that request as quickly as possible.
7.4 Right to Object to Processing
For marketing or promotional communications, you can object and opt out at any time.
7.5 How to Exercise Your Rights
To exercise any of the above rights, contact our support team via live chat or email. We will respond to your request as soon as possible.
Protection of Minors
bb45 is a platform for users aged 21 and above. We do not collect or store information from any minor. If we find evidence that a minor has inadvertently provided information, we will close that account immediately and delete the relevant data.
A note to parents — please use parental control software on your devices to prevent your minor child from accessing online gaming sites.
Policy Changes & Updates
bb45 may update this privacy policy from time to time. Reasons for changes may include:
- Technical changes or the addition of new services
- Changes in legal or regulatory requirements
- Changes in business operations
- Improvements based on user feedback and suggestions
For significant changes, we will notify you through your registered contact method. Continuing to use the platform under the revised policy will be considered as your acceptance of the new terms.
The updated date of any change will be clearly noted at the top of this page.
Contact Us
For any questions, concerns, or requests to exercise your rights regarding the privacy policy, please contact us. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.
Related pages: Terms & Conditions, Responsible Gaming, About Us.